The laser eye surgery and lens replacement patient process

We pride ourselves in the quality of our service and provide many opportunities to get to know our patients from their very first phone call.

• Getting to know you.
  From your very first phone call to us, we will ask you a series of questions to ensure that it is worthwhile for you to visit us for a consultation read more.
• Meeting the team.
  If we invite you for a consultation, there is a very good chance that you will be suitable for one or more of the procedures we offer. At this appointment, you will meet your optometrist and your Patient Services Advisor read more.
• Patient education seminars.
  Some patients want to learn about the basics of laser eye surgery before they attend a consultation. Other patients have told us they or their family and friends are confused about vision correction treatments. If that sounds familiar, you are invited to one of our upcoming patient seminars.
• Treatment.
  Many people comment that the day of treatment is in fact the easiest part of the whole process of becoming a laser eye surgery patient. Learn more about what happens on the day of treatment.
• Aftercare.
  Essentially, your aftercare begins from the moment you have your eyes corrected. Your surgeon will review your eyes immediately after the procedure to ensure all is as it should be. Read more about our aftercare approach.

How we do what we do: the patient journey

To have a consultation at Yorkshire Eye Hospital, you will need a referral from either your GP or Optometrist. (unless you are seeking laser eye surgery or lens replacement treatment in which case a referral is unnecessary) Once you have this referral, the medical secretary of the consultant to whom you have been referred to will contact you to book an appointment.

If after a consultation your consultant recommends treatment, we will book a theatre date and time if required. After theatre, you will come back for a postoperative check with the consultant who performed your procedure. You may need to come back for more than one follow up visit depending on the problem or if there were any complications.

You will be provided with a nurse's mobile number the day you have your treatment in case of any problems that day and can telephone it until 10pm that night. If you have any problems, we advise you to telephone the hospital before 10am the next morning to speak to a nurse.

Contact us at the Yorkshire Eye Hospital or call us on 0845 409 2409 to find out more.