What our patients experience

We aim to make this experience as reassuringly simple for you as possible

We continuously survey our patients and publish their feedback on a quarterly basis.

In our last survey of patients, 100% of patients agreed that

• Their greeting at main reception was courteous and informative
• The hospital was well organised
• The doctors and nurses worked well together
• They were treated with respect and dignity
• The care they received met their expectations
• The hospital was clean, tidy and well presented

Here is a selection of comments from the questionnaire:

"I have been thrilled and delighted on realising the result of my operation, and have nothing but admiration and amazement for the work being done at the Yorkshire Eye Hospital. I hope to have my other eye treated as soon as possible by the same excellent surgeon. My best wishes for your future."

"I was impressed with the care, consideration and interest shown in my condition. Surgery is never pleasant but I was shown every consideration. Questions were answered when asked to explain a procedure and this was reassuring. I would recommend this hospital without reservation from my experience here."

"I found every aspect of the consultation and surgery of the highest standard."

"Excellent service from start to finish. All ways round - would recommend.

"A wonderful hospital with a totally dedicated staff."

"Staff were always polite, friendly, courteous - top notch organisation. Very patient focused."

"On all my visits to YEH, I have found every member of staff helpful and courteous and understanding. The surroundings are excellent and encourage relaxation at times when patients can feel quite anxious."

"I have been in many hospitals and clinics and without doubt this is the best ever. The atmosphere is warm and cheerful and all the staff are exceptionally kind and patient to all. Thank you."

"Everything about the Eye Hospital in my opinion is first class. Everyone is very professional and friendly."

"It was a joy being treated at the YEH. The whole ambience was
good and relaxed."

What are our laser eye surgery results?

The results of laser eye surgery at Yorkshire Eye Hospital have been well established: